Refund Policy

Effective Date: 12/13/2025

This Refund Policy applies specifically to gaming, betting, and match-related services provided by 247 Matches. By using our platform, you acknowledge and agree to the terms outlined below.

1. Nature of Services

247 Matches provides online gaming, match information, predictions, and related digital services. Due to the intangible, real-time, and risk-based nature of these services, all purchases are generally non-refundable.

2. General No-Refund Policy

All payments made on 247 Matches are final and non-refundable, including but not limited to:

• Match access fees

• Gaming or betting-related services

• Subscription or membership plans

• Promotional or discounted offers

Once a service, prediction, or match-related content is delivered or accessed, no refund will be issued.

3. Limited Refund Eligibility

Refunds may be considered only under the following exceptional circumstances:

• Duplicate or multiple payments for the same service

• Payment deducted but service not activated due to a verified technical error

• Incorrect billing caused solely by a system malfunction

All refund requests must be submitted within 24 hours of the transaction.

4. No Refunds for Outcomes or Losses

Refunds will not be issued for:

• Losses incurred during gaming or betting

• Unfavourable match outcomes or incorrect predictions

• Delays, cancellations, or changes in matches beyond our control

• User dissatisfaction with results or performance

Gaming and betting involve financial risk, and users participate at their own discretion.

5. Subscriptions & Memberships

• Subscription fees are billed in advance

• No partial, prorated, or unused-time refunds are provided

• Users may cancel future renewals at any time through their account settings

• Cancellation does not entitle the user to a refund for the current billing period

6. User Responsibility

Refunds will not be provided if issues arise due to:

• Incorrect information provided by the user

• Failure to understand the rules, odds, or services offered

• Violation of our Terms & Conditions or Fair Play Policy

• Account suspension or termination due to fraud, abuse, or misuse

7. Refund Request Process

To request a refund (where eligible), users must contact our support team with:

• Registered username or email address

• Transaction ID or payment proof

• Clear explanation of the issue

📧 Email: support@app.247matches.com

Approved refunds will be processed within 5–10 business days and returned to the original payment method.

8. Chargebacks & Disputes

Initiating a chargeback without contacting 247 Matches first may result in:

• Immediate account suspension

• Permanent ban from the platform

We encourage users to resolve disputes directly with our support team.

9. Legal Compliance & Jurisdiction

Users are responsible for ensuring that online gaming or betting is legal in their jurisdiction. 247 Matches is not liable for any legal consequences arising from user participation.

10. Changes to This Policy

247 Matches reserves the right to update or modify this Refund Policy at any time. Changes will take effect immediately upon posting on our website.

11. Contact Us

For questions regarding this Refund Policy, please contact:

📧 Email: support@app.247matches.com

By using 247 Matches, you confirm that you have read, understood, and agreed to this Refund Policy.